Last Updated: August 7, 2023
If you’ve stumbled upon Hebeos, you’ve probably been drawn by its gorgeous yet incredibly affordable dresses.
But as you know, prices that seem too good to be true often result in scam.
So before you buy anything from Hebeos, let me uncover the truth: Is Hebeos legit or just another scam waiting to take your hard-earned?
Let’s dive right in!
Is Hebeos Legit?
Hebeos is definitely a legit online retailer of wedding dresses, prom dresses, evening gowns, and other special occasion attire.
In fact, Hebeos is an excellent choice for women looking to choose and buy from a wide collection of stylish dresses for special events such as weddings, proms, parties, and other formal events, all at highly affordable prices.
BUT WAIT!
Before you start buying from Hebeos, here are the 3 things you must be aware of:
1. The Actual Product May Differ From The One Advertised On Its Website
While this isn’t always the case, there is a possibility of receiving products that may differ slightly (and sometimes significantly) from what was advertised on its website, particularly in terms of color.
In fact, Hebeos itself claims that the actual color of the product may have slight differences.
And the reason for that are multiple factors such as lighting, photography techniques, editing, and screen setting of your computer or mobile devices.
So before ordering from Hebeos, keep in mind that the actual color of your dress may differ slightly (or in the worst case scenarios, significantly) from the one displayed on its website.
However, this applies particularly to closely matching colors such as white and half-white, pearl pink and pink, and other similar shades.
Furthermore, keep your expectations a little lower than the advertised images of the products, because it is a fact that online brands allocate substantial resources towards advertising their products to make them look more appealing than they actually are.
But as far as the quality of products is concerned, customers are generally satisfied with its products in terms of quality.
However it’s essential to set realistic expectations regarding the quality of products, especially when buying lower-priced dresses because they may not have the same level of detail and luxurious fabrics as higher-end designer dresses.
2. Sizing & Fitting Issues
Getting the right size and properly fitted dresses is one of the major drawbacks of shopping online regardless of whether it is from Hebeos or any other online clothing retailer.
However, Hebeos provides the same/general size chart for all types of dresses.
This increases the likelihood of receiving a dress that may not fit properly, as the measurements for one type of dress may differ from another.
However, it is also worth noticing that dresses may not always fit properly, even if they are in accordance with the provided size chart due to the variations in body types and personal preferences.
Therefore, you might need to do alterations on your own through a local tailor if you receive a dress that is slightly loose or large in size.
But things go out of your hands when you receive a tight or small-sized dress because altering a large or loose dress can be done to achieve the desired fit, but the same cannot be done for a tight or small dress.
The only option you will be left with is to return your dresses to Hebeos.
But, here lies the actual problem:
3. Returning, Exchanging, or Getting A Full Refund From Hebeos Is Nearly Impossible
Here’s why:
Hebeos doesn’t accept exchanges because they claim that all of their items are made-to-order or custom-made, and therefore, they don’t have ready-made dresses that can be sent as replacements for your returned items.
Now the only option left to you is to return your products and get a refund but Hebeos typically refuse to give the full refund.
Instead, they usually give you an offer of keeping the items plus a partial refund which typically varies between 10% to 20% of the total amount.
And although it is rare but even if they accept your request for a full refund, you will have to bear all the return shipping charges which will cost you a lot because you will have to return the items back to their warehouse in China.
In addition, Hebeos charges a 30% restocking fee as well.
Thus, getting a refund in any case isn’t reasonable for you.
Therefore, you’ll have no option but to accept your order as it is, as returning your product for a reasonable refund from Hebeos is a waste of time and nothing else.
So to summarize everything, I would say:
Hebeos is certainly a legitimate company but the dresses from them are hit or miss.
If you receive a dress that fits you properly and meets your expectations, you will definitely save a considerable amount of money with Hebeos.
But if not, then you’ll be left with no choice but to keep them since Hebeos does not accept exchanges, and getting a full refund from them is nearly impossible.
The maximum you can expect from Hebeos is a partial refund.
So, Should You Buy Dresses From Hebeos?
Ultimately, the decision to buy dresses from Hebeos depends on your personal preferences, budget, and willingness to take certain risks, such as:
- Receiving a dress with slight or maybe noticeable differences in color.
- Sizing, fitting, or maybe quality issues.
- But most importantly, no exchanges or full refunds from Hebeos.
If you’re NOT willing to take these risks then you should not purchase anything from Hebeos.
But if yes, then Hebeos is undoubtedly an excellent choice for buying affordable yet stylish dresses for special events.
Thinking of giving Hebeos a try?
Then, follow the tips below to minimize the risks we just discussed and have a pleasant shopping experience with Hebeos.
10 Tips To Know Before Buying From Hebeos
All of these nine tips are EXTREMELY IMPORTANT for you to know before purchasing anything from Hebeos:
1. Be Aware of Hebeos’ Return Policy
Although we touched upon certain aspects of Hebeos’ strict return policy during our discussion, it is crucial for you to read and understand their return policy thoroughly to have a complete understanding of all the details.
This includes familiarizing yourself with any specified return deadlines, applicable fees, the return process, and other important details.
2. Read The Product Description
Carefully reading the description of the product is crucial as it contains important details about the product you’re interested in, such as its fabric, waist, back style, neckline, and other important details.
Next, you should:
3. Read Customer Reviews
To get a better understanding of what to expect from the product you’re interested in purchasing, carefully read reviews from previous customers to know what to expect from the product.
4. Check The Size Chart & Provide Accurate Measurements
As we’ve discussed, getting the correct-sized dress that fits you properly is one of the main challenges when buying online.
Therefore, it’s extremely important to choose the right size and provide accurate measurements, especially when buying from Hebeos as it doesn’t accept exchanges, and obtaining a full refund from them is nearly impossible.
In order to choose the right size, carefully check the size chart provided by Hebeos.
However, it’s important to note that there are two types of sizes when ordering from Hebeos:
- Standard size
- Custom Size
Order a standard size only if the provided measurements in the size chart align completely with your own to ensure a perfect fit.
However, if your measurements don’t align completely with those provided in the size chart then you must order a custom size.
Just make sure to take and provide your exact measurements by following their measurement guide or consider seeking professional help for the most precise results.
However, keep in mind that custom-sized items are non-returnable, require longer processing times, and cost additional money.
5. Budget & Plan For Potential Alterations
Even if you provide Hebeos with the most accurate measurements, additional alterations may still be required due to the variations in body types and personal preferences.
Therefore, budget for any potential alteration costs when planning your purchase.
6. Clear All Your Questions & Concerns Beforehand
If you have any questions or concerns, don’t hesitate to contact Hebeos’ customer support.
They should be able to assist you and clarify any doubts you may have but if they don’t, avoid buying anything from them.
7. Order Swatch If Color Accuracy Is Crucial
As I said before, the actual color of the dress may differ from what is displayed on the computer or mobile screen due to several factors.
Therefore, if the accuracy of color is crucial for you, you should buy a color swatch before purchasing the actual dress to make an informed decision.
For those who don’t know, a color swatch is basically a small sample or patch of fabric that showcases a specific color.
8. Order Well In Advance
If you’re purchasing your dress for a special event or need it by a certain date, it’s advisable to place your order well in advance.
This allows enough time for shipping, production, potential alterations, and addressing any issues that may arise.
Personally, I recommend you to order your dress at least two months before you need it as they deliver items within 3-4 weeks to most countries (more details later).
And finally, you should:
9. Double-check Your Order Before Completing The Purchase
Before finalizing your order, review all the details, including the product, quantity, color, size, and shipping address.
Make sure everything is correct to avoid any issues with your purchase.
10. Pay with PayPal
While Hebeos allows you to pay via debit or credit card as well, I highly recommend you to pay for your item(s) with PayPal because of the buyer protection program.
For those who don’t know, PayPal offers a buyer protection program that provides an extra layer of protection to your purchases.
There you have it!
By following these helpful tips, you are most likely going to have a pleasant shopping experience with Hebeos.
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How Long Does Hebeos Take To Deliver?
The delivery time of Hebeos depends on several factors, including the chosen shipping method, destination country, processing time, and the availability of the ordered item(s).
However, Hebeos usually takes around 3-4 weeks to deliver item(s) to most countries.
To get an estimated delivery time for your order, use this formula:
Total Delivery Time = Processing Time + Shipping Time
The processing time refers to the time it takes for Hebeos to prepare the item(s) for shipment, while the shipping time refers to the time it takes for the shipping carrier to deliver the item(s) to its destination.
Processing time varies from product to product, whereas the shipping time varies from country to country and also on the chosen shipping method.
By the way, both are displayed at the product page.
Conclusion
Indeed, Hebeos is a legitimate online retailer that offers a vast selection of stylish dresses at highly affordable prices.
However, you should only consider buying from them if you are OKAY with:
- The possibility of receiving a dress that may differ slightly or even significantly from the one displayed on their website, particularly in terms of color.
- Sizing and fitting issues.
- But most importantly, no exchanges or partial refunds from Hebeos.
Just don’t forget to follow those nine tips to minimize these risks and increase the chances of a great shopping experience with Hebeos.
Got any questions?
Please, do let me know in the comments section down below.
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