Last Updated: November 21, 2023
If you’ve ever found yourself looking to save money on hotels and shopping, you’ve likely stumbled upon Super.com (formerly Snapcommerce).
But what exactly is it and how does it work?
In this blog post, I will embark on a comprehensive exploration of Super.com, shedding light on what it is and how it operates.
Let’s dive right in!
What Is Super.com?
Super.com is a fintech (financial technology) company that specializes in helping consumers save money and earn cashback on hotels, gas, groceries, insurance, mobile plans, prescriptions, brands, and retailers.
Plus, it allows users to borrow up to $200 instantly and earn cash by playing games and taking surveys.
However, Super.com is primarily known for hotel deals.
But what sets them apart is their unconventional methods of booking accommodations and shopping for everyday essentials.
Unlike traditional methods, Super.com leverages the power of artificial intelligence and messaging platforms to create a personalized and streamlined experience for each user.
In simple words, it provides you with personalized recommendations and offers tailored to your specific preferences through messaging apps like Facebook Messenger, WhatsApp, and SMS by utilizing artificial intelligence.
How Does Super.com Work?
Super.com operates by using artificial intelligence (AI) and machine learning to connect users with deals and discounts tailored to their preferences, primarily through messaging platforms like Facebook, WhatsApp, and SMS.
Here’s a detailed overview of how the platform works:
- User Interaction: Users engage with Super.com via its website or mobile app. However, it primarily operates on messaging platforms like SMS, Facebook Messenger, and WhatsApp.
- Queries and Preferences: You can initiate a conversation with Super.com’s chatbot through one of the available messaging platforms and input your queries and preferences. For instance, you might ask for hotel accommodations in a particular city, for specific dates, within a certain price range, or with particular amenities.
- AI and Machine Learning: Snapcommerce employs artificial intelligence and machine learning to understand your query, intent, and preferences. Their chatbot uses these technologies to process and analyze your messages and provide relevant responses and recommendations.
- Personalized Recommendations: Their AI-powered chatbot then analyzes your request and preference to generate personalized recommendations.
- Present Offers: You are then presented with a selection of deals and discounts that are personalized to your preferences. For instance, it might include various hotel deals tailored to your budget, travel dates, and other criteria.
- Review & Select: You can review the options and select the one that best suits your needs. For instance, if you’ve asked for a hotel, you can select your preferred hotel option from the recommendations provided by the chatbot.
- Booking (In case of hotels): In case of hotels, you can then proceed to book a hotel and make a reservation directly through Super.com.
- Payment and Confirmation: Super.com typically facilitates the payment process within the platform and provides you with booking confirmation and reservation details after your booking is confirmed.
- Customer Support: Super.com may offer customer support and assistance to address any questions or issues that users may have during the booking or shopping process.
In summary, Super.com is a fintech company that uses AI and messaging apps to help users find and book hotel and shopping deals.
Users chat with their AI-powered chatbot, receive personalized recommendations, and can make bookings and purchases through the chat interface.
Key Features of Super.com
Here are the key features of Super.com:
- Savings: Super.com often provides users with access to special deals and discounted rates on travel accommodations and shopping products. These savings can result from partnerships with hotels and retailers, allowing users to secure lower prices than what they might find elsewhere.
- Cashback: Super.com offers cashback incentives to users for making bookings or purchases through their platform. Users can receive a portion of their spending back in the form of cashback rewards or credits, which can be used for future bookings or purchases.
- Messaging Interface: Providing a user-friendly interface through messaging apps, allowing customers to interact with a chatbot to inquire about and book travel accommodations or shopping deals.
- AI-Powered Recommendations: Utilizing artificial intelligence to offer personalized travel and shopping recommendations based on user preferences and data.
- Conversational Commerce: Allowing users to engage in conversations with the platform’s chatbot, which uses natural language processing to understand and respond to user queries, making the process more conversational and user-friendly.
- Instant Bookings and Purchases: Enabling users to directly book accommodations or make purchases within the messaging interface, streamlining the process.
- Mobile Convenience: Offering a mobile-first approach, allowing users to access deals and make bookings or purchases easily through their mobile devices.
There you have it!
I hope this article helped you understand what Super.com is and how it works.
If you still have any questions, please don’t hesitate to ask in the comments below.