Last Updated: April 17, 2024
The word Il Makiage might have popped up in your search while looking for authentic skincare and beauty products at competitive prices.
But as online shopping comes with many issues and scam practices, you might be concerned about the legitimacy and reliability of Il Makiage.
So before buying anything from Il Makiage, let me uncover the truth if it’s legit and the issues associated with buying from this e-brand.
Let’s get started.
Is IL Makiage Legit?
Il Makiage is definitely a legit online beauty brand as it has been in business for the last 6 years, located in New York, and launched in the UK, Germany, Australia, and Austria.
Moreover, Il Makiage has acquired NeoWize, a renowned Israeli-based AI company that uses machine-learning algorithms to improve the online shopping experience for consumers.
Additionally, its parent company, Oddity, debuts on the Nasdaq, an American stock exchange, at a $2 billion valuation in July 2023.
To further add to its legitimacy, Il Makiage has been featured in many well-known media outlets such as Forbes, Engadget, Cosmopolitan, Vogue, and others.
Hence, by looking at these attributes, there’s no doubt left in the legitimacy of Il Makiage.
But wait!
Although Il Makiage is legit, you should take into account the following 4 things before deciding to buy anything from this brand:
1. The Product You Buy May Not Meet Your Expectations
Some of the customers complain that they’re not satisfied with the quality, longevity, combination, and color of the cosmetic products they purchase from Il Makiage.
They’ve complained that the quality wasn’t as good as they expected, the effect of the product on their skin did not last long and the combination of colors did not match correctly.
Some of them have also raised the concern that though the quality of the products was good, they didn’t suit their skin best after being recommended by Il Makiage after taking the skincare quiz.
Therefore, as you can’t physically check the products in online shopping, the product you buy from Il Makiage may not suit you best or meet your expectations in terms of quality, effectiveness, and color due to the type of your skin and personal expectations.
2. Unnecessary Ads During Checkout
There are some customers who report that they were charged extra by Il Makiage for the items they never added to their shopping cart while placing their orders.
This issue arises because Il Makiage offers unnecessary ads of products during checkout which leads to customers unintentionally adding the products to their carts when they don’t skip those ads.
So you should be aware of those unnecessary product ads during placing your order as if you don’t skip them, the unwanted items will be added to your shopping cart which will cost you more.
Now, if you’re not satisfied with products or Il Makiage charges you extra for the unwanted products they deliver you because you’ve unintentionally added them, you can return them but here’s a problem:
3. Return For A Refund Or Exchange Might Be Complicated
Returning your order for a refund or exchange to Il Makiage or any other online store is a little bit complicated process and takes some time.
This is because you have to first provide Il Makiage the reason for the return and upon the acceptance of your request, you have to return your order on your own by sending the order back to its warehouse through the courier specified in the return label.
This process may not be as quick and simple because the customer support of Il Makiage, like other online stores, may not promptly respond to you and refund or replace your order because there are many other customers carrying their complaints at the same time.
So while Il Makiage gives refunds and replaces orders, it’s very complicated and takes time to return your order for a replacement or refund if you aren’t satisfied with your product or receive unwanted items.
Moreover, if you want a refund, the return shipping charges will be deducted from your refund as these charges are non-refundable.
4. Beware Of Its Auto-Replenishment And Prepaid Annual Plan
There are two types of subscription plans offered by Il Makiage: auto-replenishment and prepaid annual plan subscription.
In the auto-replenishment program, you’re not charged upfront but will be charged once your order is shipped.
You can cancel this subscription at any time but keep in mind that if you can’t cancel this subscription, you’ll be automatically charged for each order shipped to you under this subscription.
But you should be aware that if you subscribe to its prepaid annual plan, you’re charged upfront for your future shipments for a year.
Once you subscribe to its prepaid annual plan, you can’t cancel it for a refund even if you don’t want to receive Il Makiage products anymore.
So the charges you pay for the Prepaid Annual Plan of Il Makiage are non-refundable and you’ll automatically receive your orders until all the products in this plan are delivered to you.
It’s worth noting that if you don’t cancel the Prepaid Annual Plan, Il Makiage will auto-renew the next plan for one year.
So that’s why, some of the customers have reported that they waste their money when they subscribe to Prepaid Annual Plan and the products they receive in this plan don’t work for them.
Therefore, you should be aware of the risks associated with these subscriptions before subscribing.
Got it!
So these are the 4 things you should take into consideration before buying anything from Il Makiage.
So Should You Buy From IL Makiage?
In the end, it mostly comes down to your personal comfort and preferences whether you buy from Il Makiage or try other options.
But if you’re reluctant to buy from Il Makiage due to the aforementioned issues, let me tell you that it’s not always the case that the products customers buy don’t meet their expectations.
There are thousands of customers who are happy and satisfied with Il Makiage without facing any quality, color match, and any other issues.
The issues mentioned above are merely the negative experiences of a handful of its customers and thus don’t represent the overall experiences of the majority of satisfied ones.
Moreover, we can’t blame Il Makiage if a product doesn’t suit someone’s skin best as customers themselves order the wrong products contrary to their skin type and tone.
Additionally, while Il Makiage offers unnecessary ads during checkout, it’s in your hands to ensure you have not added an unwanted item to your shopping cart.
Regarding the complicated return process, returning products for a replacement or refund to any online store, not only to Il Makiage, is a complicated process and takes time.
So I would personally recommend buying from Il Makiage as it’s a legit e-shop and offers you a range of authentic cosmetics products at competitive prices.
But I would suggest you make a one-time purchase from Il Makiage without subscribing to its prepaid annual plan because if you don’t like its products for any reason, you can return them for a refund and avoid wasting your money in the shape of receiving products you don’t want.
Most importantly, you should follow the below 8 tips while buying from Il Makiage to decrease the chances of facing an issue and have a pleasant shopping experience.
8 Tips To Follow While Buying From IL Makiage
First and foremost, you should:
1. Place Your Order Using Your Country’s Site
You should be aware that there is a distinct site for each country in which Il Makiage is mainly operating i,e in Australia, Austria, the UK, the USA, and Germany.
So if you’re a resident of any of the above countries, place your order using your own country’s site.
This is because if you place an order through another country’s site, you’ll not be eligible for a return and refund and your shipping may take more time and bear high charges.
2. Read The Product Description/Ingredients Carefully
It’s very essential to read the description, key facts, and ingredients of the product you’re buying to make sure it perfectly suits your skin and doesn’t have any ingredients that are allergic to your skin.
3. Be Careful In Taking The Skincare Quiz
If you’re unsure what to order that perfectly matches your skin type and tone, Il Makiage gives you the option to take a skincare quiz to find your required product.
Therefore, you should be careful in choosing options in the skincare quiz because Il Makiage will recommend products based on what you choose in the options about your skin in the quiz.
4. Read The Product Reviews
To get an actual idea about the product you’re buying, read the reviews of the customers who have experienced it previously.
By doing so, you’ll be able to make the right decision whether to buy the product or not based on customers’ feedback.
5. Review Your Order
As mentioned above, customers sometimes add items to their shopping carts by fault due to the ads offered by Il Makiage during checkout.
Therefore, you should review your order to make sure you’ve not added any unwanted items to your cart and everything in your order, especially your email and shipping address, is correct.
6. Refund Your Try Before You Buy Order Within 14 Days
If you place a Try Before You Buy order and aren’t satisfied with the product after using it, you should initiate a return or exchange within 14 days from the date of delivery as if you don’t, you’ll be charged the full price of the product you keep.
7. Cancel Your Auto-Replenishment
When you subscribe to auto-replenishment, you’ll automatically receive your orders for 2,3 or 4 months based on your chosen frequency.
So if you’ve subscribed to auto-replenishment but want to stop receiving orders for any reason, you should cancel it right away otherwise Il Makiage will continue sending orders and charging you for each shipment.
8. Pay With PayPal
You can make payments to Il Makiage via different payment methods but I would personally recommend paying with PayPal due to its buyer protection program.
In case you don’t know, the buyer protection program of PayPal is a program that gives you an extra level of protection for your purchases.
That’s all!
So these are the 8 tips you should follow while buying anything from Il Makiage to have a pleasant shopping experience.
Conclusion
Il Makiage is undoubtedly legit as it has been in business since 2018, has acquired NeoWize, and featured in renowned media outlets.
However, although it’s legit, you should consider the following 4 things before buying anything from its store:
- The product you purchase may not suit your skin perfectly or meet your expectations in terms of quality, color, or longevity.
- You should be careful in placing your order to ensure you’ve not added any unwanted items by fault due to the multiple ads offered by Il Makiage during checkout.
- Returning your order for a replacement or refund may be complicated and the return shipping charges will be deducted from your refund.
- Beware of the subscription policy of auto-replenishment and prepaid annual plan of Il Makiage.
Besides considering these 4 things, you should follow the above-mentioned 8 tips to have a pleasant shopping experience with Il Makiage.
So this was about the legitimacy of Il Makiage from my side.
If you still have any questions or want to add further about Il Makiage, feel free to drop your comment below.
