Is Henry Meds Legit? (Truth Revealed)

Last Updated: April 17, 2024

Do you want to book an online appointment with a clinician to manage your weight, testosterone, or insomnia problems with minimum costs and no insurance requirements? 

If so, Henry Meds might have crossed your path as it promises to help you manage your health from home with multiple practitioners by providing you with these facilities.

But before booking an appointment on Henry Meds, it’s essential to first know if it’s legit and reliable and what are the issues associated with using this platform.

So let’s get started.

Is Henry Meds Legit?

Henry Meds is definitely legit as it’s certified by LegitScript, an internet and payment compliance company that provides services for merchant and platform monitoring, and certification in high-risk industries.

Moreover, Henry Meds doesn’t run anonymously but is located in San Francisco, California, United States with headquarters regions in Headquarters Regions San Francisco Bay Area, the West Coast and the Western US.

Hence, after looking at these attributes, there’s no doubt left that Henry Meds is a legit platform that helps patients access licensed and registered healthcare clinicians and pharmacies.

But wait for a while!

Although Henry Meds is legit, it’s essential to keep in mind the following 4 things before deciding to consult with a practitioner via its site.

1. Technical Glitches And Issues In Rescheduling  

The major demerit in online consultation is that patients and medical practitioners sometimes don’t meet at the scheduled time or there arises a technical error during consultation that makes them unable to communicate well with each other.

Therefore, some of the Henry Meds patients also complain that they find difficulties during their consultations with the clinician, highlighting technical problems during the meeting and the late arrival of the clinician at the meeting.

So if your consultation with a medical provider is interrupted or cancelled due to the above reasons, though you can reschedule your appointment, it may be challenging for you because he/she may not be available just after the cancellation or at any time you want.

While it’s not always the case, there’s still a possibility that your consultation may be interrupted or cancelled and then may face difficulties in rescheduling your appointment.

2. Delays In Shipping Medications

After the successful completion of the consultation, the provider then will prescribe you medications which will be delivered to you within 7-8 days by the pharmacy affiliated with Henry Meds.

However, the respective pharmacy sometimes takes longer than the given delivery time to ship medication products to patients.

The delay in delivery is either caused by the courier or the pharmacy doesn’t process it for shipping on time.

Moreover, some of the patients report that they found difficulties in knowing the whereabouts of their orders because the affiliated pharmacy failed to provide them a tracking number or their order tracking wasn’t updated.

So there’s a risk that you may wait longer than the given estimated delivery time for your medications after being prescribed by your provider.

3. Auto Renewal Subscription

Before booking a consultation with a provider, you have to first pay for the monthly subscription fee of Henry Meds.

You should also be aware that once the one-month subscription deadline is reached and you haven’t cancelled your subscription, it will be automatically renewed for the next month even if you don’t want to use Henry Meds anymore.

Well, this is their policy but patients are left confused whether to cancel their subscriptions or not when their medications arrive just a few days before the deadline due to delay in delivery.

This is because they can’t assess the effectiveness of their medications within a few days to decide whether to continue the subscription or cancel it, to avoid wasting money for another subscription if the medications prove to be ineffective.

Therefore, keep in mind that Henry Meds will auto-renew your subscription for the next month without your permission until you cancel it even if you’ve not taken your dose enough to check their effectiveness due to late deliveries. 

4. Henry Meds Limited Liabilities

In case you’re not satisfied with your medical provider in terms of his consultation, medication, behavior, or with the other services of the provider or pharmacies, Henry Meds will not be responsible for this.

It’s because Henry Meds doesn’t directly provide medical and pharmacy services to patients but these services are provided by third-party independent clinicians and Colchis Medical Group PC who are affiliated with Henry Meds.

So, Henry Meds is merely an advertising platform that connects patients to medical service providers such as healthcare practitioners, pharmacies, and others.

Therefore, though the healthcare professionals at Henry Meds are licensed, certified, or registered with the government, Henry Meds will not be liable to compensate you if you’re not satisfied with their treatment or any other services because they’re independent contractors.

That’s it!

So these are the 4 main things you should take into consideration before going to consult with a clinician on Henry Meds.

Now, this might have confused you whether to consult with a clinician/provider on Henry Meds after knowing that it’s legit but still, there are some issues associated with booking appointments on this platform.

Let me suggest you:

Should You Book an Appointment On Henry Meds?

In the end, it depends upon whether you’re comfortable with remote or an in-office consultation keeping in view the merits and demerits of both methods.

But if you’re hesitant to book appointments on Henry Meds because of the delays in medication deliveries and issues in communication and rescheduling appointments with providers, let me tell you that it’s not always the case.

The majority of the patients have a satisfied experience with Henry Meds, getting better with the medications without facing any issues related to communication, rescheduling, or receiving medications.

The issues mentioned above are merely the negative experiences of a handful of patients and thus don’t represent the overall experiences of thousands of other satisfied patients.

Moreover, if you’re concerned about the subscription fee, you can cancel your first subscription within 30 days and get your refund if you’re not satisfied.

Furthermore, if you’re not satisfied with a provider, though Henry Meds is not liable to compensate you, this doesn’t mean that you’re left helpless but can file a complaint about him/her by visiting the medical board website of your residing state.

Therefore, I would personally recommend booking appointments on Henry Meds as it’s a legit platform providing you access to registered, trusted and certified doctors and other medical services.

Most importantly, to decrease the chances of getting stuck in a problem and have a pleasant experience with Henry Meds, you should follow the below 8 tips.

8 Tips To Follow While Using Henry Meds 

Firstly, you should:

1. Carefully Read The Provider Profile

After selecting your appointment time and state, Henry Meds assigns you a provider who will consult you.

You should carefully read the profile of that provider on Henry Meds (if available) or other online platforms to satisfy yourself about his/her experience, skills, expertise, degree, location etc before deciding to book an appointment with him/her.

Note: If you don’t want to consult with the provider you’re shown, just change the time slot to find another one or contact Henry Meds to book with your preferred one.

2. Ensure Henry Meds Availability In Your State

You should be aware that Henry Meds doesn’t provide its services to all states of the United States but only to some specific states.

So before you subscribe to its monthly subscription fee, just go to its site and check if Henry Meds provides services in your state.

3. Choose Your Preferred Management Program Carefully

There are various weight management programs provided by Henry Meds with each having different ingredients, intake methods, and subscription fees.

So be careful in choosing your preferred program as it is very complicated to cancel a program and subscribe to another if you choose the wrong one.

4. Fill Out Your Medical Intake Form Diligently

Once you book your appointment with a provider, you’re given a medical intake form that you should first fill out before going to consultation.

You should diligently complete this form as your provider will develop your treatment plan based on what you’ve written in this intake form.

5. Review Your Appointment Time And Email/Shipping Address

After entering your appointment time and personal details, review it to double-check your appointment time as well as email and shipping address are correct.

This is because neither Henry Meds nor the providers or pharmacies will be responsible if you’re not available at the appointment time or don’t receive your tracking number and medications due to your incorrect email and shipping address respectively.

6. Be Prepared For Your Consultation Well Before

It’s advised to be prepared for your consultation with the provider well before the appointment time to not face an issue during or just before the consultation. 

To do so, make sure you have a good internet connection, your sitting place is peaceful, and your device’s audio and video are fine so that your communication with the clinician goes smoothly.

7. Reschedule A Follow-up For Any Reaction

If the dose you’re taking causes a reaction due to its side effects, don’t take those medications anymore and immediately reschedule a follow-up consultation with your provider via Henry Meds.

8. Don’t Wait For The Last Day Of The Subscription Deadline

If you want to cancel your monthly subscription for any reason, it’s recommended to send your cancellation request to Henry Meds well before the last day of your cancellation deadline.

This is because if your subscription isn’t cancelled due to any issue, you’ll have enough time to sort out your issue with Henry Meds.

Therefore, don’t wait for the last day of your subscription deadline otherwise your subscription will be automatically renewed if you fail to cancel it.

There you’ve it!

So these are the 8 tips you should follow if you want to use Henry Meds for consultation with a provider.

Conclusion

So yes, Henry Meds is a legit platform for consultations with registered healthcare practitioners as it is certified by LegitScript and doesn’t run anonymously but is located in California, United States.

However, you should not only rely on its legitimacy to book an appointment on its site but also consider the following things:

• Your consultation may be interrupted or cancelled due to technical glitches and then rescheduling another appointment may be complicated for you.
• There’s a possibility that you may get your medications later than the given estimated delivery time.
• Henry Meds will renew your next monthly subscription without your permission until you cancel the previous one within the deadline.
• Henry Meds will not be responsible if you’re not satisfied with your provider, pharmacies, or other medical services.

Besides considering these things, you should follow the above-mentioned 8 tips to decrease the chances of getting stuck in a problem and have a good experience with Henry Meds.

So this was about the legitimacy of Henry Meds from my side.

If you have any other queries or want to add further about Henry Meds, let me know in the comment section below.